Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to AI Tools Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oilshiner.com and purchase our AI educational courses and services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Purchase courses or services
• Subscribe to our newsletters or marketing communications
• Contact us through our contact forms, email, or phone
• Participate in surveys, promotions, or feedback forms
• Submit complaints or feedback
• Interact with our customer support team

The personal information we may collect includes:

• Contact Information: First name, last name, email address, phone number, mailing address
• Account Credentials: Username, password, and security questions
• Payment Information: Credit card details, billing address, and transaction history
• Profile Information: Educational background, professional interests, course preferences
• Communication Data: Content of messages, feedback, and correspondence with us

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, exit pages
• Location Data: General geographic location based on IP address
• Cookie Data: Information collected through cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account)
• Payment processors and financial institutions
• Analytics and advertising partners
• Public databases and data providers

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

2.1 Providing and Managing Services

• Processing and fulfilling course registrations and purchases
• Delivering course content and educational materials
• Managing your account and providing customer support
• Processing payments and preventing fraudulent transactions
• Sending transactional emails and service notifications

2.2 Improving Our Services

• Analyzing user behavior and preferences to improve our courses
• Conducting research and development for new features
• Monitoring and analyzing usage trends and statistics
• Testing new features and functionality
• Personalizing your learning experience

2.3 Marketing and Communications

• Sending promotional materials about new courses and special offers
• Providing personalized course recommendations
• Conducting surveys and gathering feedback
• Sending newsletters and educational content
• Running contests, promotions, and special events

2.4 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms & Conditions and other policies
• Resolving disputes and investigating complaints
• Protecting our rights, property, and safety

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files stored on your device that help us enhance your browsing experience.

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Enable enhanced features and personalization
• Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

3.2 Third-Party Analytics

We use third-party analytics services, including:

• Google Analytics: To analyze website traffic and user behavior
• Facebook Pixel: To track conversions and optimize advertising campaigns

3.3 Managing Cookies

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (for secure transaction processing)
• Cloud hosting providers (for data storage and management)
• Email service providers (for communications and marketing)
• Analytics providers (for website performance analysis)
• Customer support platforms
• Content delivery networks

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Legal claims or disputes
• Protection of our rights and safety
• Prevention of fraud or illegal activities

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent for such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure socket layer (SSL) technology for payment processing
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature of the information collected
• The purposes for which it was collected
• Legal and regulatory requirements
• Legitimate business needs

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.

7.4 Opt-Out of Marketing

You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your communication preferences in your account settings
• Contacting us directly

7.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or browser settings.

7.6 Do Not Track

Some browsers support "Do Not Track" signals. Our website does not currently respond to Do Not Track signals.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Using standard contractual clauses approved by regulatory authorities
• Ensuring service providers implement adequate data protection measures
• Complying with applicable data transfer regulations

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

13. Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first. We are committed to resolving complaints in a fair and timely manner. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

16. Legal Basis for Processing (GDPR)

For users in the EEA, UK, or Switzerland, we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services
• Consent: When you have given explicit consent
• Legitimate Interests: For our business operations and service improvement
• Legal Obligations: To comply with applicable laws and regulations

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